Quality Control & Shipping
Your products arrive exactly as envisioned
Whether you have selected products through us or have already found your final round of products - we have a full-service order management team ready to facilitate receiving your order efficiently at a low cost with a minimal environmental impact.
What’s included
Everything you need, nothing you don’t.
- Experienced customer service team to provide timely updates every step of the way
- Minimum of two rounds of quality control to ensure pieces are intact and true to original order
- Free shipping calculation and competitive price comparison
- Trained packaging specialists to ensure your products are packaged safely and efficiently (Custom packaging available on a case-by-case basis)
- Ability to add custom labels or other required product identifiers
- Clean, recycled packing materials used for all of our shipments to lessen our environmental footprint
Service highlights
Why this service stands apart.
01
Pre-production and in-line quality checks
02
Client-specific labeling and packaging
03
Export documentation
04
Freight coordination
05
Full shipment tracking
What Our Clients Say
Alcantara Co is a great source for designers and buyers to design, buy, and source artisanal products throughout Morocco. Whether you are looking for small- or large-volume orders, they are a professional, reliable source for all things handmade from Morocco. From rugs, ceramics, and glassware across all categories.
ANNIE OAKLEY WATERMAN
FOUNDER OF · AOW HANDMADE
Alcantara Co is a great source for designers and buyers to design, buy, and source artisanal products throughout Morocco. Whether you are looking for small- or large-volume orders, they are a professional, reliable source for all things handmade from Morocco. From rugs, ceramics, and glassware across all categories.
ANNIE OAKLEY WATERMAN
FOUNDER OF · AOW HANDMADE
Ready to get started?